Open Social offers a comprehensive platform that integrates various tools , such as a Community Management System (CMS), Engagement Studio, Gaia AI and Lumina Insights, to deliver a great community experience and collaboration tools.

Yes, our Community Management System and Engagement Studio enables complex permission and role structures, advanced user segmentation and personalization, allowing you to tailor the platform experience based on your governance structure, member behaviors, preferences and engagement levels.

Our platform employs top-tier security protocols, including multi-factor authentication (MFA) and single-tenant hosting, reinforced by Cloudflare and ISO 27001 certification, to ensure data safety and compliance. Our platform also includes EU Login compatibility and offers EU sovereign hosting options, ensuring that your community complies with stringent EU data protection regulations.

Our Engagement Studio includes predefined campaigns, personalized digest emails, real-time interaction capabilities and detailed analytics for data-driven decision-making.

Through APIs and Webhooks, our platform ensures real-time data synchronization across all integrated systems and tools, keeping member information and interactions up-to-date.

Yes, our platform supports multi-platform management, allowing you to oversee and engage with multiple communities from a centralized dashboard.

For organizations requiring on-premise solutions, our platform can be customized to fit your data privacy and compliance needs while maintaining full control over the community management infrastructure